• To understand problem solving tools & techniques.
• To create confidence about the application of the same
• To solve the problems by systematic approach through teams
• To enhance problem solving capabilities.

Contents

• Day 1

  • QC concept and philosophy
  • Mindset required for problem solving
  • Defining problem,
  • Problem solving methodology,
  • Brain storming, flow diagram, Ishikawa diagram
• Day 2
  • Recap of day1
  • Data collection, Graphs and charts, Pareto diagram, stratification
  • Milestone chart, Histogram,
  • Case  study presentation
  • Syndicate exercise
  • Team presentation.

For all QC volunteers

Lecture, Exercise, Films, Workshop.